Privacy Policy
How nuvexariqora protects and manages your personal information
Last Updated: March 15, 2025 | Effective Date: March 15, 2025
Introduction and Scope
nuvexariqora operates as a comprehensive financial education platform based in Australia, committed to helping individuals develop their financial literacy and awareness. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at nuvexariqora.com, use our services, or interact with our educational content.
This policy applies to all personal information we collect about you, whether you're browsing our website, enrolling in courses, subscribing to newsletters, or contacting us for support. By using our services, you acknowledge that you have read and understood this Privacy Policy.
We are bound by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and comply with all applicable Australian privacy laws and regulations.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you interact with our platform. This includes information provided when you create an account, enroll in courses, contact us, or participate in our educational programs.
- Contact details including name, email address, phone number, and mailing address
- Account information such as username, password, and security questions
- Educational background and financial literacy level for course recommendations
- Payment information when purchasing courses or services
- Communication preferences and subscription settings
- Feedback, survey responses, and customer service interactions
Information Collected Automatically
When you visit our website or use our services, we automatically collect certain technical information about your device and usage patterns. This helps us improve our platform and provide better user experiences.
| Information Type | Examples | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system, device model | Security, compatibility, analytics |
| Usage Data | Pages visited, time spent, click patterns, course progress | Platform improvement, personalization |
| Location Data | General geographic location (city/state level) | Content localization, compliance |
How We Use Your Information
We use your personal information for legitimate business purposes related to providing financial education services and maintaining our platform. Our primary focus is delivering valuable educational content while ensuring your privacy and security.
Educational Services
- Providing access to courses, webinars, and educational materials
- Tracking your learning progress and providing personalized recommendations
- Sending course updates, educational newsletters, and relevant content
- Facilitating communication with instructors and support staff
Platform Operations
- Processing payments and managing your account
- Providing customer support and responding to inquiries
- Maintaining platform security and preventing fraud
- Analyzing usage patterns to improve our services
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in specific circumstances outlined below, and we always strive to minimize the amount of information shared.
Service Providers
We work with trusted third-party service providers who help us operate our platform and deliver our services. These providers are contractually required to protect your information and use it only for the specific services they provide to us.
- Payment processors for secure transaction handling
- Cloud hosting providers for data storage and platform infrastructure
- Email service providers for course notifications and communications
- Analytics services to understand platform usage and performance
- Customer support tools to provide better assistance
Legal Requirements
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, ensure user safety, investigate fraud, or comply with legal processes such as court orders or regulatory investigations.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards designed to maintain data integrity and confidentiality.
Technical Security Measures
- SSL/TLS encryption for all data transmissions
- Secure cloud infrastructure with regular security updates
- Multi-factor authentication for administrative access
- Regular security monitoring and vulnerability assessments
- Encrypted database storage for sensitive information
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about how your information is handled.
Access and Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete. You can review and update most of your information through your account dashboard, or contact us for assistance with more complex requests.
Data Portability and Deletion
You can request a copy of your personal information in a portable format, or ask us to delete your account and associated data. Please note that some information may need to be retained for legal or legitimate business purposes, such as transaction records or compliance documentation.
- Request access to your personal information
- Correct inaccurate or incomplete information
- Delete your account and personal data
- Opt out of marketing communications
- Lodge a complaint about our privacy practices
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods vary depending on the type of information and the purpose for which it was collected.
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 3 years after closure | Service provision, legal compliance |
| Course Progress Data | Active account + 2 years | Educational continuity, certification |
| Payment Records | 7 years from transaction date | Tax compliance, accounting requirements |
| Communication Records | 2 years from last contact | Customer service, dispute resolution |
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Preference Cookies: Remember your settings and customization choices
- Analytics Cookies: Help us understand website usage and performance
- Marketing Cookies: Used for personalized content and relevant communications
International Data Transfers
While nuvexariqora is based in Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with Australian privacy laws.
We work with service providers in countries that have adequate privacy protections or implement additional contractual safeguards to ensure your information receives the same level of protection as it would in Australia.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make significant changes, we'll notify you through email or prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Privacy Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@nuvexariqora.com
Phone: +61 414 765 548
Mail: Privacy Officer, nuvexariqora
14 Trigger Ct, Townsville QLD 4814, Australia